Shipping Policy

Last Updated: September 8, 2026

BuyHardwareSupport.com exclusively sells IT hardware maintenance and support agreements. We do not sell or ship physical products through our website.

Digital Products and Services

All products available for purchase through BuyHardwareSupport.com are maintenance and support agreements for eligible IT hardware. These products represent service coverage and are not physical goods.

As a result, no physical products will be shipped or delivered when you purchase a maintenance agreement from BuyHardwareSupport.com.

No Shipping Charges

Because our maintenance agreements do not require physical delivery, there are no shipping or delivery charges associated with purchases made through BuyHardwareSupport.com.

Customers will not be charged for standard shipping, expedited shipping, handling, or other physical delivery services.

Order Confirmation and Maintenance Agreement Information

After completing your purchase, you will receive an electronic order confirmation using the email address provided during checkout.

Your order will be reviewed and processed to establish maintenance coverage for the eligible equipment included in your purchase. Any additional information, documentation, or communications regarding your maintenance agreement will be provided electronically.

No physical copy of the maintenance agreement is required for your coverage to be valid.

Maintenance Coverage

The absence of a physical shipment does not affect the services provided under your maintenance agreement.

Maintenance and support services will be provided according to the coverage, service level, equipment, and contract term associated with your purchased maintenance agreement.

Please review your order confirmation and applicable maintenance agreement terms for information regarding your specific coverage.

Replacement Parts Provided Under Maintenance Coverage

Although maintenance agreements purchased through BuyHardwareSupport.com are digital/service products and are not physically shipped at the time of purchase, certain maintenance services may involve the shipment or delivery of replacement parts when required to fulfill a covered service request.

Any shipment of replacement parts provided as part of an active maintenance agreement is considered part of the maintenance service and is not a shipment of the product originally purchased through our website.

The availability, delivery method, timing, and handling of replacement parts are subject to the terms and service level of the applicable maintenance agreement.

Questions About Your Order

If you have questions regarding your order, maintenance coverage, or the processing of your maintenance agreement, please contact us using the contact information provided on BuyHardwareSupport.com.